New Electricity Connection – MEPCO Meter Replacement

Whether you need a new electricity connection for domestic, industrial, or commercial use, MEPCO has simplified the application process. You can now apply for a new MEPCO connection by visiting your nearest MEPCO office or conveniently downloading the application form online from their official website.

Additionally, you can visit the MEPCO website to download the new WAPDA meter application form, check the priority list for self-purchased transformers, or view the seniority of pending Ripe Industrial electric connections. MEPCO also provides a meter tracking procedure for the public.

MEPCO New Connection Online Apply Procedure

Getting a new electricity connection from MEPCO is a simple process. There’s no need to stress about it. Anyone can easily apply for a new connection. Follow the simple steps below to understand the complete application process for MEPCO’s new electricity connection.

Applying for a New MEPCO Connection:

  1. Download the Application Form: Visit the MEPCO website (mepcobillpay.pk) and download the new connection application form.
  2. Gather Required Documents: Scan and upload the following documents to complete the application process:
    • Proof of Ownership: This could be a property deed, ownership certificate, or similar document.
    • Applicant Letter: A letter from you expressing your interest in a new connection.
    • Power of Attorney (Optional): If someone else is applying on your behalf, include a power of attorney document.
    • CNIC and NOC (if applicable): A copy of your CNIC (National Identity Card) attested by a notary public. If you’re a renter, include a No Objection Certificate (NOC) from your landlord.

By following these steps, you can easily initiate the application process for a new MEPCO connection.

Dual-Phase New Electricity Connection

Additional Requirements for Dual-Phase Connections:

If you’re applying for a dual-phase connection, be sure to attach copies of two witnesses’ CNICs. This is a mandatory requirement.

Tariff Copy Submission: You’ll also need to submit a signed copy of the tariff.

Submitting the Application: Submit the completed application form along with all required documents. Remember to keep a copy of the submitted application for your records.

Visit the MEPCO Office: Submit a printed copy of the application and attested documents to the relevant MEPCO office.

Demand Notice: After document verification, you’ll receive the demand notice.

Pay the Charges: Submit the demand notice charges to the designated bank.

Submit Paid Demand Notice: Send a copy of the paid demand notice to the concerned MEPCO office.

Meter Installation: Once the demand notice is verified, the new meter installation process will begin.

To check the status of your MEPCO online meter application, you can contact customer care or visit the nearest MEPCO location. You can also check the application status online through the MEPCO website if you’re applying for a new electricity connection.

Estimated Time for New Electricity Connection

The estimated time for MEPCO meter installation depends on the connection category. Here’s a breakdown of the estimated time for the three main types of connections based on load:

  • Low Load (Up to 5 kW): Approximately 7 days
  • Medium Load (5 kW to 10 kW): Approximately 15 days
  • High Load (Above 10 kW): Approximately 30 days

Please note that these are estimated timelines and the actual installation time may vary depending on specific factors and workload.

UP to 15kW: Category – I 

The applicant must complete the application form and attach the necessary documents to the nearest office. Upon submission, the office will issue a receipt and assign a seniority number to the applicant. The office will establish a seniority register to track the order in which applications were submitted, and the applicant can access this register.

Before granting a new MEPCO connection, a concerned officer will visit the site to assess its feasibility. If the location is not suitable, the applicant will be notified immediately.

If the location is approved for a new MEPCO connection, the office will calculate an estimated price.

Once the cost estimation is complete, the office will send a demand notice to the applicant. The applicant can collect the demand notice in person or by post. The applicant must then deposit the demand notice fee at the bank and submit a copy of the payment receipt to the relevant MEPCO office.

It’s important for the applicant to submit a wiring test report for verification. The office will prepare a priority list of applicants based on the submission date of their dues. A service connection order will be issued by the office.

Next, the relevant office will contact the store to obtain connection items like a meter, wire, and installation kit. The store will provide these items to the office. Once the office receives the connection items, the SDO or Assistant Manager of the Operations office will proceed with the new meter installation.

Estimated Time:

The estimated time for the entire process, from application submission to meter installation, is approximately 30 days. However, please note that this timeline can vary based on workload and specific factors.

Up to 16-70: Category-II

Although the connection installation process is similar for Category II and Category I, the estimated time for Category II may be longer due to its technical complexities. The estimated time for Category II is up to 44 days.

Up to 71-500 kW: Category – III

The process for Category III is similar to other categories. However, the estimated time for meter installation is longer for Category III, taking up to 73 days from application submission to installation.

MEPCO New Electricity Connection Requirement

If you’re interested in a residential electricity bill meter connection, the required documents are the same as mentioned before. However, commercial or industrial meter connections require some additional documents along with attested copies of your CNIC, NOC, and power of attorney documents, as listed below:

Additional Documents for Commercial or Industrial Connections:

  • No Objection Certificate (NOC): From the relevant authority (e.g., municipal corporation, development authority)
  • Building Plan Approval: A copy of the approved building plan
  • Load Calculation Certificate: A certificate from a registered electrical engineer verifying the load requirement
  • Fire NOC: A No Objection Certificate from the fire department
  • Environmental Impact Assessment (EIA) Report (if applicable): Depending on the nature of the industry, an EIA report may be required

Additional Documents for Commercial or Industrial Connections:

  • Incorporation Certificate (if applicable): A copy of the incorporation certificate for private limited or limited companies.
  • Location Map: A map indicating the location where the meter connection is required.
  • SECPC Certificate (if applicable): A charge creation certificate issued by the Securities and Exchange Commission of Pakistan (SECP).

MEPCO Meter Replacement Charges & Procedure

If you’re experiencing any issues with your MEPCO meter, contact customer care immediately. As a MEPCO consumer, you have the right to register complaints, request new meter connections, and get prompt support. MEPCO allows consumers to fill out the application form if they need new meter connections. MEPCO meter replacement charges vary depending on the situation and the reason for the replacement.

The MEPCO consumer manual discusses specific reasons for meter replacement, such as disconnection problems, theft, load extension, and relocation of the connection. To proceed, you must first download the MEPCO meter replacement application form from the official MEPCO website.

You’ll need to fill out the form by providing all the information clearly mentioned on the form, along with the reason for your meter replacement request. The WAPDA Pakistan team will then check your consumer status using the MEPCO MIS system or may visit your location to assess the situation carefully.

After a complete analysis, MEPCO meter replacement charges will be determined by NEPRA, the regulatory body responsible for setting the charges for new meter connections. MEPCO will follow these guidelines to address the consumer’s needs.

Before filling out the form for a new connection, remember to register a complaint for a meter replacement. This will simplify the process. You can use MEPCO’s online system to submit your complaint or visit the nearest office for further guidance.

Conclusion

The MEPCO meter or new electricity connection process is straightforward and easy. Online application submission makes it convenient for consumers to update the necessary document details.

After completing all the steps for a new electricity connection, you’ll feel a sense of accomplishment. It’s recommended that you review the filled application form before submitting it to ensure everything is accurate and complete. This will help the process go smoothly.